Referral Program

Optimize your Referral Network

NO APP | NO LOGIN | NO EMAIL

Streamline your referrals with
mobile intelligence that drives
your practice growth.

Seamless Patient Referrals from your Trusted Network of Optometrists

BENEFIT #1:

OD Referrals Made Easy

You have spent years building your personal Optometrist network of trust and need a simple way to make it incredibly easy for them to refer their patients to your practice. Our referral program is both OD and highly patient-centric in design. The referring OD practice staff member enters the patient name, cell phone number, and procedure type into your web-based OD Referral Portal and our mobile intelligence provides the patient with your branded short practice introduction video (only 90-seconds) followed by an expertly-curated, short procedure video sequence educating them on all the details of their upcoming procedure.

This builds confidence and comfort for every patient in advance of their initial consultation and all along their patient journey with you including pre-appointment, pre-op, post-op, and at home care. Short procedure video topics include, but are not limited to, cataract, LASIK and other refractive procedures (SMILE, PRK, ICL), Dry Eye Syndrome (DES), astigmatism, hyperopia, myopia, presbyopia, macular degeneration and diabetic retinopathy. In addition, the patient is presented with instant call or email buttons to ask any questions of the practice at every point along the way.

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Personalized Practice Introduction Video

Seamless Patient Transition from OD to Your Practice

BENEFIT #2:

Memorable Introduction of Your Practice to Referred Patients – Professional Video of You in Your Practice Setting

First impressions matter most. We work with you to produce a professional, high-quality introduction video featuring you and filmed in your practice setting. You control the message and your brand presentation to all incoming patients.

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BENEFIT #3:

Instill Confidence & Comfort in Patients Before They Arrive: Automatically Pre-Educate Patients about Their Upcoming Procedure

Patient anxiety and fear about their upcoming procedure sets in before they ever set foot in your practice. And self-education using Internet Search sites leads to misinformation and accelerates fear and doubt. Immediately take control of their internal narrative with pre-procedure short education videos to their mobile device at their height of interest/time of need that comforts them and instills confidence in their expectations about your practice and their procedure.

After the patient’s procedure is complete, they will receive a series of short educational videos in sequence from Same Day Post-Op to 1 Day Post-Op, 1 Week Post-Op and 1 Month Post-Op. The patient will receive detailed recommendations on how to manage their recovery at home for optimal post-surgical outcomes. For many eye conditions, home care and maintenance is one of the most important factors for treating and preventing further degradation. The Ophthalmology Suite “drips” short educational content to patients to help them stay compliant with treatment plans and then sends reminders when it’s time to reorder products, so they don’t go without.

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The Comprehensive Patient Experience

Ophthalmology Referral Program

Designed for ODs and Patients, our Referral Program is a game-changer for participating Ophthalmologists. Simple for OD’s. Immediate and Empowering for Patients.

Each step of the process is strategically integrated into the journey your patients follow. Seamless patient “hand-off” from your referring OD to your practice empowers both OD and Patient in a caring, consistent, and educational manner.

Our innovative and simple-to-use tools can help you communicate with patients directly using short video and message content curated specifically to meet your clinical and patient needs. A patient receives a practice-branded text message prior to their appointment, or in your office. Alternatively, the patient can choose to initiate a similar experience preparing them for their appointment. End-to-end education of the patient is provided; from pre-appointment to your diagnosis and recommended treatment plan post-procedure to appropriate home care treatments from the biggest brands in the industry, patient knowledge gaps are filled along their journey with your practice and product remedies you recommend to patients are seamlessly available for purchase within their CareCart. There is no more inventory to stock and we share the profit with you. The best part for your patient?

No App, No Email, No Downloads, No Login.